We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested, delivery notes, and other information you choose to provide.
We may use the information we collect about you to provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request, develop new features, provide customer support, and send updates and administrative messages.
We do not share personal information about you except as described in this Privacy Policy or as disclosed to you at the time of data collection. We may share your information with our affiliated hospitals and doctors strictly for the purpose of providing the required medical scheduling and services.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. All communications via WhatsApp are processed securely adhering to Meta's Cloud API guidelines.
If you have any questions about this Privacy Policy, please contact us through the respective hospital's communication channels provided in your appointment receipts.